QUEUE Management System

box

The number of seriously ill patients admitted to the hospitals has increased steadily over the years. Overcrowding of Out Patient Department (OPDs) and the wards is now a common scenario. This can largely be attributed to the number of the patients receiving care, healthcare professionals providing that care, and often people visiting the patients. The Problem needs urgent Redressal. The OPD in any hospital is considered as the mirror of the hospitals which reflects the functionality being first point of contact between the patient and the hospital staff. As such, providing best OPD services are one of the primacies of the hospital. This can, to a great extent, be overcome by using Tenwave’s Queue Management system. It deployed in OPD and other services to streamline the patient flow in the hospitals


Product Features

icon

LED Queue Display

LED Queue display installed at registration counter to display latest token number counter wise.

icon

Web Based Management

The web based management portal contains report, Dashboard & Analysis module. The Queue-Token System monitor the patients flow and generate valuable information.

icon

Patient SMS Solution

QMS has inbuilt facility to sent the SMS alerts to Patient on trigger like Queue Token generation, Reminder one day prior, indication that he has been called.

icon

Patient feedback system

Self appointment Kiosk provide the feedback option to capturing the best understanding of patient's thinking and Satisfaction regarding healthcare Service.

icon

Queue Token Machine

Compact and portable and durable for heavy usage token machine provided with solution which easily able to handle 20000 or more transactions per day;

icon

Browser based System

System has browser based interface to help the user to access the system without installing any client .

box

How It Helps

  • With a digital queuing solution, you can see, at a glance, who is waiting in a queue and for how long. It makes all information trackable.
  • It gives your patients peace of mind and freedom to use their time in a way they want
  • Making your services patient-centric helps influence the perception of your hospital in a positive way. Patients are more willing to recommend your hospital to other people.
  • Patients who see an innovative sign-in technology will be more confident in your competence as a medical services provider.
  • A queuing solution facilitates communication between departments and optimizes workflow between different types of services — front desk, lab, etc.

Powerful Tool and Quality Support

help

SUPPORT

If you need extra help, our experts are here to understand your requirements and help you overcome any obstacles.

help

ROBUSTNESS

Our Solution is modular and easily customizable to fulfill the customer needs.

help

EASILY INTEGRATED

Third Party integration is possible.